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What is your return policy?

By |2017-04-06T00:30:34-06:00April 6th, 2017||

If you find it necessary to return any merchandise, it must be shipped within 72 hours of receipt of the item. All returns will be issued as a store credit only.  Buyer will be responsible for shipping costs both directions if the instrument was shipped. All items must include a Return Authorization to be returned. [...]

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Where do you ship?

By |2017-04-06T00:29:53-06:00April 6th, 2017||

We ship Worldwide. All of our shipments are shipped securely and trackable so you will know when your instrument is scheduled to arrive at your doorstep.

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How can I pay?

By |2017-04-06T00:29:06-06:00April 6th, 2017||

We accept all major credit cards and debit cards. If you need to make special payment arrangements please feel free to contact the store directly and we will do our best to accommodate your request.

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Do you consign instruments?

By |2017-04-06T00:28:08-06:00April 6th, 2017||

Yes, we do consign all types of instruments. Consignments are accepted on a case by case basis. Contact us to see if we can consign your instrument for you. There are no fees to consign an instrument unless it sells, and either party can cancel the consignment at any time.

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Do you take special orders?

By |2017-04-06T00:25:29-06:00November 27th, 2012||

Yes. We want you to have exactly what you want. We will work with you to down to every last detail to make sure nothing is overlooked. We also won’t charge any extra fees for a special order. All that is required is a deposit on the item.  We’re sorry but Special Orders are non-cancelable [...]

Do you have layaway?

By |2017-04-06T00:26:27-06:00November 27th, 2012||

Yes. Our layaway plan is set up to help you insure that the instrument will be here when you are able to pay the balance in full.  Our layaway program requires 1/3 down to secure the item and you have 60 days from that date to pay the remaining balance and take home your new [...]

Do you rent instruments?

By |2017-04-06T00:27:23-06:00November 27th, 2012||

Yes, we understand that some people are not sure if they are ready to purchase an instrument, so we do rent instruments in the brass, woodwind, and orchestral family as well as beginning acoustic guitars.

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