If you find it necessary to return any merchandise, it must be shipped within 72 hours of receipt of the item. All returns will be issued as a store credit only. Buyer will be responsible for shipping costs both directions if the instrument was shipped. All items must include a Return Authorization to be returned. [...]
We accept all major credit cards and debit cards. If you need to make special payment arrangements please feel free to contact the store directly and we will do our best to accommodate your request.
Yes, we do consign all types of instruments. Consignments are accepted on a case by case basis. Contact us to see if we can consign your instrument for you. There are no fees to consign an instrument unless it sells, and either party can cancel the consignment at any time.
We try to take photos of each and every guitar so that when you purchase from us you receive the very guitar you fell in love with on the site. When you see this text on the guitars page, "Photos are the actual guitar", then rest assured that the guitar you are looking at is [...]
Yes. We want you to have exactly what you want. We will work with you to down to every last detail to make sure nothing is overlooked. We also won’t charge any extra fees for a special order. All that is required is a deposit on the item. We’re sorry but Special Orders are non-cancelable [...]
Yes. Our layaway plan is set up to help you insure that the instrument will be here when you are able to pay the balance in full. Our layaway program requires 1/3 down to secure the item and you have 60 days from that date to pay the remaining balance and take home your new [...]
Yes, we understand that some people are not sure if they are ready to purchase an instrument, so we do rent instruments in the brass, woodwind, and orchestral family as well as beginning acoustic guitars.